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Your privacy is important to us! We provide you with this policy so that you can be aware of and understand the way that your personal information is collected and used and so that you can make informed choices.


We collect personal information about you through your registration with THE FLOWER SHOP and through your general use of our site and services. This information includes, but is not limited to, specific personal details that you provide to us about your name, gender, nationality, interests, email address, contact details, financial details and IP address. Most of this personal information is collected from the registration forms that you fill out during the registration process or from any other member updates or uploads that you may provide to us in using our site or services. If you do not want us to retain any content that you have uploaded onto our site, please remove the relevant metadata before you upload that content. Where possible, we try to collect information about you only from information that you provide to us and not from information provided by a third party. If you respond to a survey or report or contact us with feedback or complaints, or a third party contacts us with feedback or complaints about you or your use of our website then we may collect this information also. As well as personal information, we also collect general information about the different pages you visit or your activities on our site and within our services. This sort of information is collected by tracking devices such as cookies and is usually collected for statistical purposes and to improve the service that we provide to our users. You can disable cookies however that will limit your use of the Site. Where such information is not considered to be personal information, we reserve the right to use the information obtained however we so choose.


The information we collect about you is used for various reasons. We use the information to improve and personalise the service that we provide to you; to better tailor our service to the needs and desires of our members generally; to provide you with information about products and services that we feel you may be interested in; to communicate with you; to conduct competitions, promotions surveys or reports and to investigate any complaints made by you or about you by other users. You should not provide us with any personal information that you feel is confidential and which you are not happy for us to use in accordance with this Privacy Policy.


We may also share and disclose your personal information to third parties under certain circumstances: We will never sell your personal information to a third party.


THE FLOWER SHOP has in place, industry-standard security measures to prevent unauthorized access to and use or misuse of your personal information. Although there are no internet security systems that are 100% safe, we work hard to maintain the integrity of our site and services by keeping your information as safe as possible. Your information will only be accessed by individuals authorized by us.


As a registered user, you may access your user information via your user account on THE FLOWER SHOP Site. You may also contact us in relation to having access to the personal information that we hold about you. All requests for access to personal information shall be dealt with by our Privacy Manager and may be emailed to us at the following email address [email protected]. We endeavor to ensure that all information held by us about you is complete, accurate, and up-to-date. We ask that, as and when necessary, you update your personal information by logging into your user account


Where possible, we will give you the opportunity to opt out of receiving advertising, marketing, or promotional materials sent by us or our third-party business parties or to unsubscribe from any newsletters that we send to our members.


If you have any questions, concerns, or complaints about any privacy-related issue, you may contact us: [email protected]